Having our mobile banking service in your mobile device is like having Suncrest Bank in your pocket. This free service allows you to view your bank accounts, balances, and transactions at your convenience.

Mobile banking is free, safe, secure, and available 24/7. Simplify your finances with this convenient service that allows you to do your banking anytime, anyplace!

Summary
  • Available for personal and business customers
  • Access your accounts anytime, anywhere
  • Convenient, fast, easy to use
  • Perform your most important banking tasks:
    • Check balances
    • Make deposits anytime, anyplace with mobile deposit
    • View account activity
    • Transfer funds between accounts
    • Search for the nearest ATM or branch
  • Access through SMS text, mobile browser, or smartphone app

View our mobile banking FAQs.

Accessing Mobile Banking

You can access mobile banking three different ways — through the app, web, or text banking. Learn more about each option below.

Mobile App & iPad App

Mobile App allows you to login on your smartphone, iPad®, tablet to manage your accounts. You are able to do most basic online functions from your device by simply downloading our Mobile App from the Apple App Store® or Google Play Store®.

Step 1 – Download the Mobile App

From your mobile device download the Suncrest Bank app from the following:

Apple App Store®

  • Click the "App Store" icon on the home screen of your iPhone. Use the icons at the bottom of the screen. Click "Search" at the bottom of the screen and type Suncrest Bank Mobile into the search bar that appears
  • Select "Suncrest Bank Mobile" banking app. The App Store® prompts you for your Apple ID. If you don't have one, follow the onscreen instructions to acquire one. An Apple ID is required to download apps to your iPhone.
  • The download status bar appears under the new icon on your iPhone. Once it is complete, you can access your new "Suncrest Bank Mobile Banking".

Google Play Store®

  • Click the "Play Store" icon on your Android device. Click on the "Search" icon in the upper right hand of the screen. Type Suncrest Mobile into the search bar.
  • Select "Suncrest Mobile" banking app. Select 'install'; the app will automatically begin downloading.
  • Once installed, you can find the app on the Apps Menu on your mobile device. You can now access your new "Suncrest Mobile" banking app.

Step 2 – Login

  • Enter your user name and password- click continue.
  • Select "Save my User ID" if you would like the device to remember your User ID.
  • On the first login through Mobile Banking you will be prompted to enter your first and last name and your date of birth.
  • A series of three multiple choice questions will appear.
  • If you cannot answer the questions you will be referred to your bank representative.
  • Accept the Mobile Terms and Conditions
  • Register your mobile phone number and click enroll. (if enrolling a iPad or tablet enter an easy to remember phone number)

Mobile Web

Mobile web allows you to access your account from your mobile device. Mobile web uses a compatible browser on your mobile phone. It is a natural extension of our online banking website. You don't have to download anything. This service is perfect for devices that allow you to search the web, but are not able to download apps.

  • To enroll for mobile web you must have a Suncrest Bank online banking profile.
  • To access Mobile Web you will need to visit mobile.suncrestbank.com from your mobile device or from the Mobile Banking Center within Online Banking. You may save as a favorite or bookmark.
  • You will then enter your online banking User ID and password
  • A series of three multiple choice questions will appear.
  • If you are unable to answer the questions you will be referred to your bank representative.
  • Accept the Terms & Conditions.
  • You will then enter your mobile phone number and activate. (If enrolling a tablet enter an easy to remember phone number, such as your home or work number.)

Text Banking

SMS-Text Banking

Text Banking is a quick and easy way for you to check the balance of your account, see recent history, and receive alerts. Suncrest Bank's shortcode is 49794. (Your carrier's message and data rates may apply.)

  • To enroll you will login to online banking. Click the "My Profile" tab, select `Mobile Banking'.
  • Locate the enrolled phone number that will be activated. Select the `Activate Now' link. You will receive an activation code in the browser window. A message will also be received on the device from the shortcode indicating you should reply with the activation code.
  • Once you reply with the activation code, a confirmation message will be received.
  • If you also enrolled in Mobile Web, a second message with the URL for mobile banking will be received.
  • You will use the following commands to receive the information:
    • B: Account balance
    • H: Transaction history
    • L: Mobile Banking URL
    • HE: Help content
    • S: Disable Text Banking
    • R: Request for activation

Mobile Alerts

Sign up for alerts within Online Banking.

Alerts will notify you of balances, transfers and stop payments. You may choose what alerts you would like to receive, how you want to receive them; by email or text message. You can even tell us when you want to receive them by choosing quiet time.

  • Login to Online Banking
  • Select "My Profile"
  • Manage Alerts
  • Choose Alert and method of delivery

Tier 1 Support Carriers:

  • AT&T®
  • T-MOBILE®
  • U.S. CELLULAR®
  • SPRINT®
  • VERIZON WIRELESS
  • METROPCS®
  • CRICKET™
  • CELLULAR ONE®

HELP text HE to short code 49794 for more information

STOP text S to short code 49794 to opt out of the program

Toll free number (888) 844-1011

Mobile Deposits

Mobile Deposit is an easy way to conveniently deposit checks using your mobile device. Anytime, anyplace! Simply take a picture of the front and back of your endorsed check.

What you will need to get started:

  • A smartphone, or iPad® with a built-in camera and auto-focus capabilities.
  • A Suncrest Bank checking account with an online banking profile.
  • Suncrest Bank's Mobile Banking App from the Apple App Store® or Google Play Store®

Easy step-by-step instructions:

1. Login using the mobile banking app.

2. Select 'deposit' from the menu, located in the top left-hand corner.

3. Endorse the back of your check as follows:

  • For Mobile Deposit Only
  • Your account number
  • Your signature

4. Take a picture of the front and the back of the check.

5. Click OK.

6. Complete the deposit information fields and approve.

You will receive an email notification that we have received your deposit, followed by a second email when your deposit has been approved or declined.

Compare Mobile Banking Products

Features

Mobile Banking Apps

Mobile Web

Text Banking

Free Service (your mobile carrier's text messaging and web access charges may apply)

Yes

Yes

Yes

View Account Balances

Yes

Yes

Yes

View Detailed Transaction History

Yes

Yes

Yes

Transfer Money Between Accounts

Yes

Yes

No

Transfer Money to Others

No

Yes

No

Make Deposits with Mobile Deposit

Yes

No

No

Pay Bills with Bill Pay

Yes

Yes

No

Receive Account Alerts

No

No

Yes

Find ATM's and Locations

Yes

Yes

No