For any information regarding privacy issues please contact us:
Visalia – Administration
501 W. Main St.
Visalia, CA 93291
|FACTS||WHAT DOES SUNCREST BANK DO WITH YOUR PERSONAL INFORMATION?|
|Why?||Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share and protect your personal information. Please read this notice carefully to understand what we do.|
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
When you are no longer our customer, we continue to share your information as described in this notice.
|How?||All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Suncrest Bank chooses to share; and whether you can limit this sharing.|
|Reasons we can share your personal information||Does Suncrest Bank share?||Can you limit this sharing?|
|For our everyday business purposes –
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
|For our marketing purposes –
to offer our products and services to you
|No||We don't share|
|For joint marketing with other financial companies||No||We don't share|
|For our affiliates’ everyday business purposes –
information about your transactions and experiences
|No||We don't share|
|For our affiliates’ everyday business purposes –
information about your creditworthiness
|No||We Don't Share|
|For nonaffiliates to market to you||No||We Don't Share|
|Questions?||Call toll-free 888-844-1011 or go to www.suncrestbank.com|
|What We Do|
|How does Suncrest Bank protect my personal information?||
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
We also maintain other physical, electronic and procedural safeguards to protect this information and we limit access to information to those employees for whom access is appropriate.
|How does Suncrest Bank collect my personal information?||
We collect your personal information, for example, when you
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
|Why can't I limit all sharing?||
Federal law gives you the right to limit only
State laws and individual companies may give you additional rights to limit sharing. [See below for more on your rights under state law.]
Companies related by common ownership or control. They can be financial and nonfinancial companies.
Companies not related by common ownership or control. They can be financial and nonfinancial companies.
A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
|Other important information|
Special Notice For State Residents
For California Customers. We will not share personal information with nonaffiliates either for them to market to you or for joint marketing - without your authorization. We will also limit our sharing of personal information about you with our affiliates to comply with all California privacy laws that apply to us.
Under the California Consumer Privacy Act (CCPA), California residents are provided with specific rights regarding the personal information that is collected, used, disclosed, or sold about them.
Your Rights Regarding Your Personal Information
(1) Right to Know About Personal Information Collected. You have the right to request that we disclose the personal information we collect and use about you.
PERSONAL INFORMATION COLLECTED
Personal Information We Collected. We collected the following categories of personal information in the preceding 12 months:
Categories of Sources. We collected your personal information from the following type of people or entities:
Business or Commercial Purposes. We collect your personal information for these business or commercial purposes: We have not shared or disclosed your information except as allowed by law. We shared (disclosed) information only with those vendors providing servicing of your products and services, and required that they did not sell, share, or use your information for any other purpose.
NOTICE AT COLLECTION OF PERSONAL INFORMATION
Under California law, we are required to provide you with timely notice about the categories of personal information that we collect and the purposes for which we may use your information. We will not collect additional categories of personal information or use your information for a materially different purpose without providing you notice.
We collect the following categories of personal information:
We may use the personal information we collect for the following purposes: We do not share or disclose your information except as allowed by law. We share (disclose) information only with those vendors providing servicing of your products and services, and require that they do not sell, share, or use your information for any other purpose.
(2) Deletion of Personal Information. You have the right to request us to delete any personal information that we have collected about you. Subject to certain exceptions, we will delete the personal information that we have collected about you from our records, and will direct any service provider to delete your personal information from their records.
(3) Right to Opt-Out. You have the right to opt-out of the sale of your personal information to third parties at any time; however, we do not currently sell your personal information.
(4) Non-Discrimination. We will not discriminate against you for exercising any of these rights. Unless permitted by the CCPA, we will not do any of the following if you exercise any of your rights listed above:
How to submit A Request Regarding Your Personal Information
You can submit a verifiable request to us to exercise your right to know personal information a business collects or uses and the right to delete personal information collected by the business. We will confirm that we received your request within 10 business days, and we will provide you with information on how we will process your request. We will respond to your request within 45 calendar days once we receive your request. If we cannot verify your identity within this time period, we may deny your request. If we need more time, we will inform you of the reason for the delay during this time period and may extend the time to respond up to an additional 45 calendar days.
The process we will use to verify your request to know the personal information collected or used about you and your request to delete the personal information, including any information you must provide, is by identifying you with information that you have previously provided to us and with information about your account(s) or transactions.
Request to Know. You may submit a verifiable request to know the personal information we collected or used by calling us toll-free at (888) 844-1011. You may also submit your request to know by using any of the following methods:
Request to Delete. You may submit a verifiable request to delete the personal information we collected by:
Authorized Agents. We may allow an authorized agent to make a request to know personal information or a request to delete personal information on a consumer’s behalf. If you are an authorized agent, you may make these requests by following these instructions: Send a request in writing to: Suncrest Bank, Operations Administration, 501 W Main St., Visalia, CA 93291. We retain the right to verify the legitimacy of the agent designation and to identify both you, as the agent, and the customer.
Contact For More Information
For more information about our privacy policies and practices, you can contact us by calling us at: (888) 844-1011.